Careers

Position Summary:
The GM will be the primary business owner for Bridgevine’s Financial Services business. In this role, the GM’s responsibilities will include (but not be limited to):

Primary Responsibilities

• Executing the existing business plan, and developing the go-forward strategy; setting, articulating and evangelizing the strategic vision internally and externally
• Coordinating with Finance to create and implement annual (and periodic refreshes) forecasts and budgets; successfully managing the P&L by setting and meeting pro-forma operating and financial objectives, including EBITDA
• Being the company’s subject matter expert on the customer marketplace and competitive environment; incorporating insights into marketing plans, product development, and business unit strategy
• Partnering with Business Development, Product, and Software Development teams to determine and execute the customer experience; identifying, securing, and managing service provider/supplier/advertiser relationships; creating customer experiences that drive performance metrics by delivering unique and tangible value to Bridgevine’s target markets
• Coordinating with internal and external stakeholders to drive business growth and traffic for the division; working with Marketing to develop, execute and refine customer acquisition campaigns (SEO, SEM, viral, advertising, email, call center, etc.); working with the Sales team to identify and close affiliate partnerships that bring high volume opportunities to the division
• Working with the Operations team to create necessary processes to support business objectives
• Continuously evaluating the effectiveness of growth and operational initiatives from an ROI and customer perspective; partnering with the Business Intelligence team to secure and interpret key metrics, and refine strategies as necessary

Qualifications

• 10+ years experience; ideal candidate will have 3+ years of P&L responsibility, 3+ years of sales, partner relations, and/or business development experience, and 3+ years of marketing and/or product experience
• Analytical approach, strategic thinker, operational bulldog; skills consistent with top-tier strategy consultants and product managers at leading, consumer-facing Internet companies highly desirable
• Creative problem solver; results oriented
• Experience in the communication, digital entertainment, financial services, and/or mover/multi-family markets a plus
• Highly confident (not arrogant) leader; demonstrated track record of building and leading high performing teams, and of producing outstanding results in a matrixed environment
• Outstanding communication and presentation skills
• Business, economics and/or engineering degree from an accredited four-year institution required. MBA or advanced management degree a strong plus
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook

Compensation
The successful candidate will be eligible for a competitive base salary and performance bonus, stock options, and Bridgevine’s health and welfare benefits program

Position Summary:
The Head of Sales will be responsible for leading all sales and partner development initiatives within Bridgevine, including affiliate and advertising relationships.

Affiliate Sales (90%)

• Set a strategy and course for Bridgevine’s distribution-side partnerships, including those from internal/private label partners and third-party affiliate networks
• Coordinate partners’ and BV’s post-sale resources to roll out and grow programs, and to ensure expected level of lead generation and conversion
• Work with partners to grow sales volume by conducting performance analyses, consultatively presenting growth programs, and troubleshooting issues; own responsibility for both partner performance and relationships
• Manage and grow performance of existing affiliate relationships, including leading names in retail, etail, OEM, and call center

Ad Sales (10%)

• Own the strategy and deployment of Bridgevine’s nascent ad sales program; opportunity to build from the ground-up
• Work with senior management, IT, and the customer experience team to create ad inventory and design ad/sponsorship packages
• Determine and recommend processes, technology/systems, and structures necessary to support ad sales objectives

General

• Identify, prospect, close, and manage relationships; pitch bi-lateral partnership opportunities, negotiate key terms
• Oversee the deployment of new partner relationships
• Lead and manage a team of sales and partner support professionals; develop a high-performance organization
• Set and achieve aggressive monthly, quarterly, and annual performance goals and budgets for the Sales organization; measure and optimize results vs. goals
• Coordinate with BV’s cross functional teams and resources, including Business Development, Finance, Marketing, Operations, IT, Business Intelligence, and other team members

Qualifications

• 10+ years of business development and sales experience, with proven track record of closing and managing affiliate partnerships that meet/exceed revenue and profit goals
• An outstanding Rolodex; uses contacts and resourcefulness to “get in the door” at high priority prospects; experience in the communication, digital entertainment, financial services, and/or mover/multi-family markets strong plus
• Understanding of / experience with leading third-party affiliate networks (e.g., CJ, LinkShare) a strong plus
• Expertise in partner development/marketing; accomplished at developing and deploying programs to support post-implementation partner performance objectives
• Demonstrated ability to develop and manage high-performance teams
• Outstanding communication and presentation skills
• Undergraduate degree from an accredited, 4-year college required
• Proficiency with Microsoft Office applications, including PowerPoint, Excel, Word, and Outlook. Salesforce.com experience a plus

Compensation
The successful candidate will be eligible for a competitive base salary and performance bonus, stock options, and Bridgevine’s health and welfare benefits program

Position Summary:
This position will be responsible for the design and development of reports and web based applications. The position will report to the Director, Software Development.

Responsibilities

• Collaborate with the business analyst to understand business requirements.
• Provide prototypes / proof-of-concepts to the business analyst and users as a part of the requirements process.
• Prepare design documents to be reviewed by senior development staff.
• Provide development estimates to the project manager and identify risks associated with the effort.
• Perform enhancement and maintenance development tasks.
• Develop and unit test web solutions based on Microsoft .NET 2.0 technologies and tools such as MS Visual Studio 2005, C# 2.0, ASP.NET 2.0, and Atlas (AJAX).
• Develop stored procedures, triggers, views etc. for Microsoft SQL Server 2000/2005
• Follow development methodology, policies, procedures and standards.
• Develop DTS packages and T-SQL scripts required for data migration and ETL projects.
• Administer and manage the Microsoft SQL Server 2005 Reporting Services environments.
• Design and develop reports using Microsoft SQL Server 2005 Reporting Services to support application and business users.
• You will report to Vice President, Software Development and MAY have to travel (10%) to Vero Beach, Florida

Qualifications

• Bachelor's degree in CIS or related field or equivalent work related experience
• 5+ years of experience developing applications with Microsoft technologies
• 3+ years of experience developing multi layered/tiered  web applications using Microsoft technologies for multiple browsers
• 2+ years experience with HTML, JavaScript and CSS.
• 2+ years of experience developing applications using C#, ASP.NET, ADO.NET, XML, OOP and Web Services
• 3+ years experience with MS SQL Server 7.0/2000 including T-SQL, Stored Procedures, User Defined Functions, Views, Triggers, and DTS packages
• 2+ years of experience designing and developing reports using tools such as Crystal Reports or MS SQL Reporting Services
• Experience with UML, Visual SourceSafe, IIS 5.0+, Windows 2000/2003 Server; Understanding of Windows Security, Active Directory.
• Experience in Development Methodology (MSF,  RUP or Extreme)
• Ability to function well in a team environment
• 4 year BS Degree in Computer Science, Information Science or related field
• Must possess knowledge and understanding of the Software Development Life Cycle, Object Oriented Design, Database Normalization and Design, version control, formalized testing and debugging techniques and change management
• Must have 2+ years of experience designing and developing reports using report writing tool (MS SQL Server Reporting Services, Active Reports, Crystal Reports)
• Must have knowledge of MS SQL Sever best practices
• Keeps up to date with Microsoft technologies
• Working knowledge of Windows 2000 and Windows 2003 server environments
• Understanding of basic networking concepts, e.g. TCP/IP communications
• Experience using Remote tools – Terminal Services/ Remote Desktop, VNC.
• Experience with Microsoft Office, Microsoft Visio, Microsoft Project etc.
• Good written and oral communication skills
• Strong technical documentation skills
• Proven analytical and problem-solving abilitie
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Strong customer service orientation
• Must be proactive, self-directed, detailed, and organized
• Must be a team player, self motivated, self starter and a quick learner

Preferred Qualifications:

• Software design experience
• MCSE/ MCSD certification
• .NET 2.0 technologies
• Microsoft Enterprise Library 1.x
• MS SQL Server 2005

Benefits Summary:
Bridgevine offers a comprehensive benefits package including: health, dental life and disability insurance, flex spending, 401k, PTO and holidays; business casual dress code. This position will offer a competitive base salary as well as stock options.

Position Summary:
Reporting to and working directly with the Help Center Manager and Senior Director of Operations. The entry level Help Center Support Specialist performs administrative tasks, provides support as the initial point of contact for technical or operational issues and analyzes the issue to provide resolution and/or assign the issue to the corresponding Tier 2 department. This position is based in the Vero Beach office and operates in coordination with other internal and external departments.

Responsibilities:

• Review escalations to determine where defect resolution, enhancements or Call Center training is required to ensure top performance and continual improvement of our order processing systems.
• Maintains procedures and methods for escalation processes and database administration.
• Prepares a variety of reports to analyze system issues and trends as well as producing reports for Managers, Directors and Executives.
• Interacts with Providers, Call Centers and staff to resolve escalations.
• Provides a variety of supportive services as directed by the Manager or Director.
• Will handle customer service communication via phone, email knowledgebase updates and the Help Center tool.
• Monitor Sales to determine if there are issues that may not be identified and reported by system users.
• Performs other related duties as required.

Qualifications:

• Advanced knowledge of personal computers and internet navigation.
• Good analytical and problem-solving skills.
• Exceptional attention to detail and ability to complete tasks with moderate direction and support.
• Time management skills and ability to complete projects within deadlines.
• Knowledge of principles and practices of organization, planning, research and general administration.
• Ability to communicate effectively both verbally and in writing with senior staff, employees, channel partners and the public.
• Ability to operate standard office equipment including but not limited to computers, copiers, calculators and facsimile machines.
• Ability to follow oral and written instructions.
• Must have a High school diploma or equivalent.
• Must have the ability to communicate effectively both orally and in writing.
• Ability to read HTML/XML is a plus.
• May require night and weekend support.

Benefits Summary:
Bridgevine offers a comprehensive benefits package including: health, dental life and disability insurance, flex spending, 401k, PTO and holidays; business casual dress code. This position will offer a competitive base salary as well as stock options.

Position Summary::
This position will prospect for new business, follow up on leads, present sales products and services to the business customer and close the sale. We have a dynamic, fast-paced technical environment. Candidates must thrive in this type of environment.

Responsibilities:

• Aggressively seeking new sales via e-prospecting & tele-prospecting, follow up on leads for broadband and voice related products; aggressively seeking sales and building sales channels for Bridgevine solutions
• Actively solicit referrals from prospects and customers to supplement territory leads
• Consistently meet or exceed quota expectations for data and telephony solutions
• Prospect among small to medium size business potential clients for new sales and product opportunities
• Promote success in retouch programs selling to existing customers of T1 and SDSL clients for new products, services, and attachments as introduced to the market
• Assist management with the continual improvement of operations, systems, collateral, and sales in support of team and company achievement

Qualifications:

• At least two years of sales experience in the B2B technical marketplace - Internet related business, computer software or hardware or related technical sales experience needed!
• Knowledge of DSL, Cable Internet, Satellite, Integrated T-1, VOIP, Frame Relay, MPLS & VPN a plus
• Proven track record of meeting and exceeding sales quotas
• Communicate effectively & professionally in person and over the phone
• Self-motivated and able to work independently
• Must be proficient in: Word, Excel, Outlook, PowerPoint preferred.
• Ability to multi-task and handle competing demands, must be able to quote customers, handle conference calls, follow up with existing prospects and troubleshoot!
• Must thrive in a fast paced technical environment!

Benefits Summary:
Bridgevine offers a comprehensive benefits package including: health, dental life and disability insurance, flex spending, 401k, PTO and holidays; business casual dress code. This position will offer a competitive base salary as well as stock options.

Bridgevine is seeking an E-Commerce specialist in our Vero Beach, Florida office.  This is a great opportunity to join an innovative, fast-paced organization supporting sales of online products through our E-Commerce platform.
Responsibilities include:

• Taking ownership of key product lines
• Becoming an authority on product functionality, features, benefits & specifications
• Optimizing product merchandising and representation on Bridgevine websites
• Serving as the key liaison between Operations, Marketing, Business Development, IT, Finance
• Tracking and optimizing performance, including results of development initiatives
• Monitoring competition, analyzing current products, procedures and methods
• Identifying opportunities to improve product usability and add value for users
• Supporting customer service to identify and resolve customer/product issues

Successful candidate will:

• Have 1+ years of E-Commerce experience with online product or services sales
• Experience with online merchandising
• Be a highly motivated team player who can work well within the Product Department and collaborate effectively with other departments
• Be familiar with web technologies, ecommerce industry trends and buying online
• Be detail oriented
• Thrive on working on multiple projects simultaneously
• Be a disciplined time manager who can determine and manage priorities
• Be motivated to take ownership of assigned products and related tasks
• Have strong analytic skills and good business judgment
• Ability to show initiative and be proactive and creative
• A "let's get the job done, no matter how big or small" attitude